Benefits:
- These are great alternatives to paper towels to reduce waste
- Multipurpose and Super absorbent
- Highest quality organic cotton
- Measure 24 cms x 24 cms
- At the end of their life after they have turned into shoe polishing rags, used for car cleaning... whatever you can think of... just pop into your compost and send them back to the Earth
SHIPPING
Orders are shipped Monday-Friday within 1-2 business days of being placed, often same day. Deliveries to addresses outside of metro areas (150km+) may take slightly longer to arrive. On average, you can expect an extra 3-4 business days.
ORDER CONFIRMATION
As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order out within 1-2 business days after receiving it and we will then email you your shipment tracking number so you can easily keep a close eye on when your new item(s) will be with you.
CUSTOMS, DUTIES & TAXES
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). International orders may incur an import tax
RETURNS, REFUNDS & EXCHANGES - you have 30 days !
If you aren't happy then return it. If for any reason you do not absolutely love your eco goodies, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it and in the original packaging. Gift Vouchers are not be eligible for a return.
WHAT TO DO
- Please notify us in writing via email to info@usandtheearth.com including your order number or a copy of your receipt.
- You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are unfortunately non-refundable and will be deducted from your refund.
- If you are shipping an item over AU$50/US$35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t & can't guarantee that we will receive your returned item.
- Once goods are received and the refund approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 hrs.
I am sure that you will adore your products but understand that things happen in life and sometimes we just don't like what we ordered!
No worries, we are here to support you whatever you decide.
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