it is 100% vegan and totally biodegradable, just pop it into your compost when finished. Don’t flush it, even though it will biodegrade we don’t want to strangle any fish in the meantime!
It doesn’t contain any nasties, neither to us who put it in our mouth or the environment. Completely BPA and chemical free.
It’s an eco-friendly alternative to conventional dental floss and used in just the same way. Pull out the amount that you like and cut easily on the metal lid. Twisted up conveniently in a plastic-free glass container you can easily and safely recycle the entire little jar once you decide to. We will have refills very soon so you actually won’t need to throw anything away. In true reusable, zero waste fashion just using the jar again and again and topping that baby up!
Orders are shipped Monday-Friday within 1-2 business days of being placed, often same day. Deliveries to addresses outside of metro areas (150km+) may take slightly longer to arrive. On average, you can expect an extra 3-4 business days.
As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order out within 1-2 business days after receiving it and we will then email you your shipment tracking number so you can easily keep a close eye on when your new item(s) will be with you.
CUSTOMS, DUTIES & TAXES
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). International orders may incur an import tax
RETURNS, REFUNDS & EXCHANGES - you have 30 days !
If you aren't happy then return it. If for any reason you do not absolutely love your eco goodies, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it and in the original packaging. Gift Vouchers are not be eligible for a return.
WHAT TO DO
- Please notify us in writing via email to firstname.lastname@example.org including your order number or a copy of your receipt.
- You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are unfortunately non-refundable and will be deducted from your refund.
- If you are shipping an item over AU$50/US$35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t & can't guarantee that we will receive your returned item.
- Once goods are received and the refund approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 hrs.
I am sure that you will adore your products but understand that things happen in life and sometimes we just don't like what we ordered!
No worries, we are here to support you whatever you decide.