"I love their beautiful, eco-friendly, sustainable products. I especially love the Crystal tea bottles, well-packaged quality products! Thank you." -Luisa
It is handcrafted, completely toxin and lead-free.
DISCLAIMER: Gemstones and crystals are unique like everything in nature and beautiful because of this. They are natural products and therefore may vary in size, shape and colour.
I am not at the stage in my business to use pretty ‘Us and The Earth’ branded boxes. A good portion of mine came from the stash I collect behind my local ‘Kidstuff’ or the supermarket. I have also been known to stop my neighbours on their way to the recycling bin with boxes. That’s just how I roll.
The jewels are on the inside and packed with so much love!! And just in case you are wondering - any bubble wrap used is all recycled too.
The process of delivering a parcel emits carbon dioxide into the atmosphere, which is shown to harm our environment.
We are using Australia Post and Sendle for our shipping delivery
Unlike traditional shipping mailers, these are NOT made from single use plastic. Our mailers are made from 30% plant-based materials such as PLA and 70% from a certified compostable material called PBAT (a synthetic bonding agent).
ANOTHER COOL TIP - YOU CAN REUSE THEM AGAIN
There are 2 sticky strips, so when you receive the mailer, you can cut along the line on the flap and re-use it with the second adhesive (glue) strip. HERO mailers are one of the only ones in the world that have a reusable strip!
To compost them at home, it’s best to remove any labels ( unless they too are compostable), cut them up and place them in your compost bin. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!
Orders are shipped Monday-Friday within 1-2 business days of being placed, often same day, if ordered by 2pm. As I am a small business with school pickups and family stuff I can't always guarantee same day ( but I will try!!)
Deliveries to addresses outside of Australian city metro areas (150km+) may take slightly longer to arrive. On average, you can expect an extra 2-5 business days.
All orders under $80 will be shipped at a $10 Flat Rate
Orders over $80 will be shipped FREE of charge
Orders over $150 will be shipped Express Post - FREE of charge
We can ship anywhere in the world and this is calculated at the checkout cart based on location, weight & size of the package. If you would like a quote, please email info@usandtheearth.com and we will calculate this for you.
As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order out within 1-2 business days after receiving it and we will then email you your shipment tracking number so you can easily keep a close eye on when your new item(s) will be with you.
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). International orders may incur an import tax.
If you aren't happy then return it. If for any reason you do not absolutely love your eco goodies, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it and in the original packaging. Gift Vouchers are not be eligible for a return.
I am sure that you will adore your products but understand that things happen in life and sometimes we just don't like what we ordered!
No worries, we are here to support you whatever you decide.😀
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Love it, natural toothpaste and the powder is so refreshing and leaves the mouth fresh
Woohoo! Ordered more for my family and friends in different colours and they love it. Appreciate the wonderful customer service as well. Thank you. 💜
Wow everything is amazing, thanks again for all of you’re help, with my allergies you’re profusely have made me feel normal again 💕
