[{"id":260448649289,"handle":"all","title":"*Our Complete Sustainable Range","updated_at":"2022-05-17T13:01:28+10:00","body_html":"Are you looking to go green and find more sustainable products for your home and lifestyle? We have you covered. Look for our eco-kitchen and bathroom products, or reduce your environmental impact with zero-waste cleaning products and laundry items. Our beautiful and aesthetically pleasing products even make great sustainable gifts for friends and family. Explore our eco-friendly product range now.\u003cbr data-mce-fragment=\"1\"\u003e \u003c!-- split --\u003e Us + the Earth believe in sustainable living and the move towards a plastic-free and zero-waste future. Much love, research, and effort has gone into sourcing a wide range of eco-friendly products for you to choose. We have ideas to help you create your perfect environmentally friendly home, including kitchen, bathroom, laundry, and general living.","published_at":"2021-03-08T17:27:42+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"title","relation":"not_equals","condition":"Carbon Neutral Order"},{"column":"title","relation":"not_equals","condition":"Carbon Neutral Order"}],"published_scope":"web"},{"id":152067702832,"handle":"eco-beauty","title":"Eco Bathroom","updated_at":"2022-05-09T16:20:32+10:00","body_html":"\u003cp\u003eEco-beauty doesn't need to be difficult. We stock a luscious selection of eco-friendly shower, bathroom, and beauty products for your personal care regime. From sustainable bamboo toothbrush and oral hygiene sets to biodegradable sisal fibre exfoliating mitts and natural sponges, enjoy your eco-beauty whilst using ethical products. Explore our range of items for cleansing, dental care, and skin care.\u003cbr\u003e \u003c!-- split --\u003e With Us + the Earth your bathroom can become more environmentally friendly through an eco- beauty regime. Much love and effort has gone into researching and sourcing our range eco-friendly beauty products and the goal for a plastic-free and zero-waste future. You too can take pride in helping to save the planet with our range of natural and organic beauty products.\u003c\/p\u003e","published_at":"2019-10-07T16:42:52+11:00","sort_order":"alpha-asc","template_suffix":"","disjunctive":true,"rules":[{"column":"tag","relation":"equals","condition":"Bathroom"},{"column":"tag","relation":"equals","condition":"beauty"}],"published_scope":"global"},{"id":261793218633,"handle":"gifts-under-20","title":"Gifts under $20","updated_at":"2022-05-17T13:01:28+10:00","body_html":"","published_at":"2021-11-26T11:34:06+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"variant_price","relation":"less_than","condition":"20"}],"published_scope":"global"},{"id":161559904329,"handle":"new-arrival","title":"New Arrivals","updated_at":"2022-05-17T13:01:24+10:00","body_html":"","published_at":"2020-11-11T15:03:09+11:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"New"}],"published_scope":"global"},{"id":261146214473,"handle":"personal-care","title":"Personal Care","updated_at":"2022-05-09T16:20:19+10:00","body_html":"","published_at":"2021-07-16T18:08:59+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"Personal"}],"published_scope":"global"},{"id":161618624585,"handle":"gifts-under-50","updated_at":"2022-05-12T15:40:10+10:00","published_at":"2020-11-16T15:49:34+11:00","sort_order":"best-selling","template_suffix":"gem-1582449744-template","published_scope":"global","title":"Under $50","body_html":""}]
Orders are shipped Monday-Friday within 1-2 business days of being placed, often same day. Deliveries to addresses outside of metro areas (150km+) may take slightly longer to arrive. On average, you can expect an extra 3-4 business days.
ORDER CONFIRMATION
As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order out within 1-2 business days after receiving it and we will then email you your shipment tracking number so you can easily keep a close eye on when your new item(s) will be with you.
CUSTOMS, DUTIES & TAXES
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc). International orders may incur an import tax
RETURNS, REFUNDS & EXCHANGES - you have 30 days !
If you aren't happy then return it. If for any reason you do not absolutely love your eco goodies, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it and in the original packaging. Gift Vouchers are not be eligible for a return.
WHAT TO DO
Please notify us in writing via email to info@usandtheearth.com including your order number or a copy of your receipt.
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are unfortunately non-refundable and will be deducted from your refund.
If you are shipping an item over AU$50/US$35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t & can't guarantee that we will receive your returned item.
Once goods are received and the refund approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 48 hrs.
I am sure that you will adore your products but understand that things happen in life and sometimes we just don't like what we ordered!
No worries, we are here to support you whatever you decide.